Understanding the Digital Divide

The ‘Understanding the Digital Divide’ Policy Lab is a practical toolkit to help tackle Digital Poverty and the Digital Divide – The gap between those who can confidently and conveniently go online and those who cannot.  It provides and signposts tools to build a more robust data picture of:

  • who is experiencing digital exclusion;
  • where they are; and
  • what their barriers are to accessing services and social contact online;

and with that data picture in place, it describes the interventions trialled and developed across a number of authority areas to promote digital engagement, compiling key documents and information for others to use.