Principles met

  • We will promote community-based approaches to economic development that focus on supporting the creation of jobs, social enterprises and other businesses and providing an environment for co-operative and mutual enterprises to thrive.
  • We will embrace innovation in how we work with local communities to drive positive change.
  • We will support the development of a framework and criteria for social value, giving substance to the concept and supporting Councils with the tools to ensure better local social and economic outcomes.
  • In exploring new ways of meeting the priority needs of our communities we will encourage models, such as co-operatives and mutuals, which give greater influence and voice to staff and users. in designing and commissioning public services and in determining the use of public resources.

Citizens Advice Liverpool introduced Refernet to the Liverpool City Region during 2019, setting the foundations for what as to become the Liverpool Access to Advice Network.

From inception, it was understood that whilst having a single referral system gives a go-to portal for the partner organisations to refer to each other, building relationships between organisations as key to the success of the project. Using Refernet has enabled more than 30 different organisations across the Liverpool City Region to send and receive referrals through a single platform.

At times of great demand on voluntary and community sector organisations, ensuring the needs of clients are addressed by the most appropriate organisation enables the partner organisations to focus their attention on providing the support they specialise in, whilst when appropriate, referring clients to the most appropriate partner organisation for further support.

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