New models of service delivery

Enterprise Solutions: Public Service Mutuals


RSA 2020 Public Services and colleagues at the Transition Institute have worked with Lambeth, Lewisham, Kensington and Richmond councils to explore what value mutualisation might or might not bring, or whether other enterprise solutions could better meet local needs and circumstances. The learning from their journeys is captured in this series of reports and resources which can be accessed via this link.

The employee ownership effect: A review of the evidence

Employee Ownership Association

This research, carried out by Matrix Evidence and sponsored by the John Lewis Partnership and health company Circle, is a study of the available international evidence into how companies with significant employee ownership perform against a range of key business indicators. On the basis of their study, the authors conclude that wider employee ownership could bring economic and social benefits in the UK’s private and public sectors.

How to become an employee owned mutual: An action checklist for the public sector

Employee Ownership Association

This is a guide developed by the Employee Ownership Association for staff and managers in public sector organisations who are considering taking over ownership of the services they provide. This guide provides a high level ‘roadmap’ for the journey from public to employee ownership. It assumes that readers are attracted to the idea of employee ownership in principle, but want to get a sense of ‘what next’.

Social enterprise, mutual, cooperative and collective ownership models: A practical guide

Local Government Association

This publication is intended to provide helpful and practical guidance for councils when considering how in-house services can be delivered through various different models. This guide concentrates on the main employment issues for councils and offers guidance in responding to employee requests to deliver local services. It includes the top ten things to consider when responding to an employee request to run a social enterprise, along with some sample letters which councils may want to use, some useful sources of information and some points to take into account regarding TUPE, pensions and procurement issues.